This policy sets out how Jetaniel Gomes da Silva (trading as Eiger Visuals), the Data Controller, handles the personal data of its website users and clients, in compliance with the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP/LPD).

1. Identity and Contact of the Data Controller

The Data Controller responsible for the processing of your personal data is Jetaniel Gomes da Silva (Eiger Visuals), NIF/Identification Number 314235019.

Primary Address (Portugal): Rua do Jornal, 23 Bloco A-4°A, 2040-261 Rio Maior, Portugal
Secondary Address (Switzerland): Rue de Lausanne 74, 1202 Geneva, Switzerland
Contact for Data Protection Issues: jett@eigervisuals.com

2. Data Collection and Purpose

Eiger Visuals processes data based on the legal grounds of Contractual Necessity and Legitimate Interest.

Data Collected:

1. Inquiry/Contact Data: This includes Full Name, Email Address, Phone Number, Company Name, and Project Details, collected via Contact/Quotation Forms.

   • Purpose: To respond to inquiries, provide quotes, and initiate the contracting process for video and photography services.

   • Legal Basis: Contractual Necessity.

2. Technical/Usage Data: This is collected via Google Analytics and Meta Pixel.

   • Purpose: To analyze website traffic, understand user behavior, measure marketing campaign effectiveness, and improve the user experience.

   • Legal Basis: Legitimate Interest/Consent.
     

3. Disclosure of Data to Third Parties

Eiger Visuals does not sell, rent, or trade your personal data. Data is only shared with third-party service providers (processors) as strictly necessary to operate the business, including Hosting Providers and Analytics Providers (Google Analytics, Meta Pixel).
The Data Controller confirms that no data is transferred outside the European Union (EU) or Switzerland. All data remains within the protection of the GDPR and the LPD.

4. Technical Tracking (Cookies and Pixels)

This website uses tracking technologies to improve performance and marketing:

• Google Analytics: Used to measure website traffic and user interaction (e.g., pages visited, time spent on the site).

• Meta Pixel (Facebook/Instagram): Used to track the effectiveness of our social media marketing campaigns and to retarget website visitors with relevant advertisements.

By continuing to use the website, you acknowledge the use of these tools. Where necessary, specific cookie consent mechanisms are deployed.

5. Your Rights (GDPR and FADP)

Under the GDPR and the FADP/LPD, you have the right to:

1. Right of Access: Request copies of your personal data.

2. Right to Rectification: Request that any incomplete or inaccurate data be corrected.

3. Right to Erasure ('Right to be Forgotten'): Request the deletion of your personal data.

4. Right to Restriction of Processing: Request limitations on how we use your data.

5. Right to Data Portability: Request that we transfer your data to another organization.

To exercise any of these rights, please contact the Data Controller directly at jett@eigervisuals.com.

6. Complaints and Disputes

If you believe that Eiger Visuals has not complied with the requirements of the GDPR or the FADP/LPD regarding your personal data, you have the right to lodge a complaint with the supervisory authority in your respective jurisdiction:

• Portugal (EU/GDPR): Comissão Nacional de Proteção de Dados (CNPD).

• Switzerland (FADP/LPD): Federal Data Protection and Information Commissioner (FDPIC).

Privacy Policy